Just bought a new Jeep Liberty from John Gorny at this dealership, a delightful import from Poland selling imports from Detroit! (His saying which I happily steal)
The deal was great. the haggling almost nonexistant and the car was great, for the first mile or so. Then the ride from hell .....brakes didn't slow the vehicle properly, (I didn't think I was going to stop at several stop signs, even when downshiftin along with breaking, motor was surging and abating, climbing a hill as I returned to the dealership the best my beefy 3.7 liter six would do was 20 MPH!with sputtering and the like. I phoned the sales person from my just synced cell and said I was bringing back the lemon. When I pulled in he motioned me into the service bay and the head of the service department introduced himself, (Joe Brown), and went to work. As my new vehicle's clock had not been set to daylight savings time, I thought it was 3:45 PM when I came back, it was actually 4:45. Mr Brown and an associate went to work diagnosing that a foreign object( a bolt or something similarly shaped) had been dropped in the manufacturing of the vehicle and had lodged in the valve controlling the fuel intake which had in turn jacked up the computer that made the thing run properly which had in turn jacked up the accelerator pedal somehow and they just went at it for well over and hour AFTER QUITTING TIME to allow me to drive away in my newly functional new car that day. Talk about above and beyond the call!!! These guys rock. A no hassle deal and customer service that one might go a lifetime without experienceing twice!! Rock on Falls Motor City!!!