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  • Worst shipping company ever~!! Ordered from Sephora and the first time OnTrac delivered the package to me and had me sign but it wasn't my package, it was three big boxes of who knows what.. I said, no, this is not my package.. And I was right~! They laughed it off and apologized, then took that package back and gave me another one.. Come to find out, it was someone else's bodybuilding package~! I run out of the house with the package to their car before they leave and then, they said sorry and tried to search for my package. Then, they finally realized they actually left my package at someone else's front door and had to go back to pick it up. Ridiculous~!! Second package I ordered from Sephora being shipping via OnTrac said my package was delivered at the front door about an hour and a half ago. Really?? Okay, so I've been home all day and there was never any doorbell or knock--nothing~! I would know, I have two dogs who would bark at the slightest sound made on the doors/wall/outside, etc. Anyways, I look outside and come to find out that there's no package. I'm not sure if I will even see my package because last time they left it at the wrong house, and when I call them to ask if they could find out, they said that I would have to contact the shipper (Sephora) about it because it's not OnTrac's problem. WORST SHIPPING COMPANY EVER~!!!!!
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