We ordered a curio cabinet from Havertys. The sales people were friendly and did not pressure us or follow us around. It was delivered a few days later. Unfortunately, the top was badly damaged and we sent it back. Havertys kept us updated on when the replacement was being delivered (within a few days). New one arrived in perfect condition. After that, we received a phone call from the sales person, making sure we were happy. Great experience. Wish I could say the same for the other furniture chains in this area.