Although the staff was very nice at the grooming salon, I will not be taking my beagle poodle mix there again. They told us it would take 2 hours for our puppy's first visit for a nail cut, foot trim, and face trim, but that we would get a text when they finished. We did not get a texted and showed up right at two hours. When we arrived, the staff did not know which dog was ours, and then told us that our puppy (4 months old) had been done for a long time! I felt so bad that our puppy was locked up for longer than she needed to be.