I don't even know where to begin. I had an appointment set which I called in earlier in the day for the late afternoon. When I called I spoke with Tony and advised him I wanted someone who was GOOD and would listen to me and the things that I wanted done, he assured me that Ivy was the gal I needed to see.
Ivy was sweet but she literally finished my nails in 20 minutes. Ok, no worries there. I showed her a design that I wanted done and she assured me she could it. She started on the design and when she showed me the end result I wanted to literally laugh out loud. The lines were completely crooked and the nail polish didn't even go to the end of my nails. I asked her to please remove the nail polish and just keep the base coat of white.
As she was removing the gold nail polish the white was becoming clumpy and bubbly so I had to ask her to just start over. You can tell she was frazzled and frustrated as they had 3 people waiting for pedicures (walk ins) and they were extremely short handed. She removes the white base coat and I asked her to just give me some sparkly nail polish just to hide all the flaws. After all my nails were painted I walked out with bubbles in my nail polish and dull AF. There is NO shine on my nails and I paid for GEL polish. I was so annoyed that I just paid my bill (even tipped) and walked out in complete disappointment. $45 down the drain...SMH!!!