I'm extremely disappointed in Healing Hearts. I usually go to the Queen Creek location, but was told there was nothing available for a "well check" visit til late next month. So I hesitatingly made an appt at Gilbert. It takes over an hour to get there. I was running late due to construction and an accident. Then my 4 year old daughter had to pee. So I called and told them I'd be about 15 min late. They told me it was no problem, so I kept going. I checked in, and 25 minutes after I Checked In, they told me my daughter couldn't be seen that day!
1. When I called, they should've said, "let's reschedule."
I could've turned around at that point.
2. When I checked in, they didn't say a word until after we'd been sitting in the waiting room for close to a half hour!
Poor poor service.