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| - I was rather impressed by the cleanliness and organization of this store. And at one point, was very impressed with the employees as well. While shopping, I watched the employees work diligently and were running go backs, all at a very fast pace. I wanted to complement the 3 associated once I was finished shopping. I noticed that they all left for the day while I was shopping, and the closing team was coming in I'm assuming. My experience turned from delightful, to rather disappointed.
Once I was ready to try on the couple items that I had found, I asked a sales associate to open a dressing room for me. She NODDED at me, and continued to put her items away. Then she looked over at the dressing room, and said "That one is open." In a sarcastic tone and in such a rude manner. I was totally thrown off by her attitude, I didn't say anything. She treated me as if I was stupid for not looking myself. Like she didn't want to do anything but get her shift over with. The doors on the fitting room tell you to ask for assistance, not to look and see if the rooms are open. After she said that to me, she walked away. I know I'm shopping at a thrift store, but you can at least be kind to me, kindness goes a long way. This was just the first incident though.
After trying my items on and cooling off about the rude woman who "helped" me, I made my way to the register, still wanting to compliment the associated from earlier in my visit. The woman at the register didn't wave me over, didn't smile, just starred at me as I was walking up to her. She didn't greet me, didn't even crack a grin. Not once did she make eye contact with me. She worked so slow to check me out for ONE item. As her fellow co-worker left for the day, she was very sweet to them and said "Bye! See you tomorrow!" But when she turned around to continue to help me, once again frowning and not making any sort of conversation with me. She bagged my item, and took my card to swipe it. Then she placed the receipt and a pen on the counter and said, "Sign here." Um, okay... I'm not he type of person to make a scene, I tried to lighten her up by saying, "Thank you so much, have a great day!" With a smile, and in no way sarcastic. She didn't even say anything back to me, so I made my way out of the store without complimenting the 3 hard working individuals I encountered when my trip here began.
The store itself is very nice, well kept, clean and organized. Some items I felt were a little over priced for what they were. Very large space, and wide open.
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