Just went there yesterday and the guy behind the counter was so helpful and nice. My mom and dad had never had Jewish food before so he explained very politely what was in Knishes and even let us try things that we weren't sure about. Absolutely excellent customer service.
At first I thought that 8 bucks was a little much for take out soup but it was a generous serving and since it was the end of the day they threw in a matzo ball just because. It also came with an entire bag of bagel chips.