We've done over 20 escape rooms but this was our first time at this location. We did The Heist. And while we did not escape (we just barely missed it) we still enjoyed it quite a bit. The puzzles made sense and were challenging. At first, I thought it was gonna be a little odd with how the clues were going to be delivered (written down and slid underneath the door), but it actually worked well. This method removed any confusion or misinterpretation and, since it was written, you could refer back to it as often as needed. The game master did a great job. He was very personable, encouraging and just genuinely a nice guy to talk to (plus he had a cool accent :) We really enjoyed the room and our time here and will be back to try out the other rooms. Thank you!