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| - Edit: To all the people who said the cafe is meant to enjoy coffee with cats and not to take selfies. From my experience there, people quickly discarded their drinks and/or cakes when they were called in, and everybody was holding up their phones and cameras to take pictures once they got into the cat room.
Been really excited even since I saw the Facebook event saying there's a new cat cafe opening in Toronto. I RSVPed when the event only had about 100 people signed up to attend. I have been to a similar cat themed cafe in China so I had high expectations.
The Wait:
I came for the Nov 16th grand opening at around 6pm after work. I was expected to skip the line because I had RSVPed so ahead of time. I was disappointed when a long lineup greeted me when I got to the cafe and there were no staff around to talk to. The front door was locked so I couldn't even get into the cafe to tell them that I had RSVPed. Ended up waiting till 6:45pm to get into the door, but the lineup didn't end there. My group had to lineup to buy a coffee/drink, put our names down on a list, then wait for the staff to call us to come into the cat room.
When I got to the cashier I tried to tell them that I had an RSVP and they didn't even check to see if I was on the google docs list. I was told that I had to wait like everybody else. Their poor communication and disorganization really pissed me off at the time. Don't create an RSVP list and create false hope for your customers if you're not even going to enforce the policy!!!
Coffee:
The quality of the drinks were poor, not tasty at all, the cups were small, and pretty pricy. I ordered a small latte and the presentation was just sad...I was shocked to find out that the cheesecakes were $6.25 per slice. Nobody comes to a cat cafe specifically for the food so I wasn't too fed up with the coffee.
The Cat Room:
Ok so this is the highlight of the trip. My group was called into the cat room at around 7:15pm and we were given around 15-20mins to be in the room. The cat to human ratio was around 5:10, so you would always be fighting for the chance to take photos with the other people there. We weren't allowed to pick up the cats or disturb a sleeping cat. The most you could do was to gently pat them. Taking photos or selfies with the cats was very difficult since we were not allowed to pick them up. My group ended up leaving the cat room before our allotted time because there wasn't anything else to see.
Overall experience:
- poor organization and communication from the staff, waited for a long time like everybody else even though I was on the RSVP list
- low quality of coffee, tea, and food, prices were on the higher end
- 5:10 cat to human ratio, difficult to take pictures with the cats
I wish the cat cafe is better organized in the future, because this is cool themed cafe and I like that Toronto can finally have its own cat cafe. Not sure if I'll ever be back, TOT just doesn't have the same magic that I experienced elsewhere.
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