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  • This was literally the worst experience I can remember having in quite sometime! It was my daughters birthday and 15 of us set out for an early dinner on a Friday night. I called early in the day to make a reservation with instructions to which no one returned the call. Another family member went online and made a reservation for (15) with instructions for a birthday and separate checks. The initial drink order took 25 minutes to make the table. The food an additional hour. When the bill came much to my surprise was all combined. This fiasco took an additional 45 minutes to resolve. If the food was good I would have rolled with the flow. But the small portions combined with the less than professional management threw me over the top. Everyone at the table had sufficient cash to leave and waiting for 15 minutes with me. I was picking up 3 tabs and required substantial change. The manager elected to cash out the 13 tickets without the customer standing there instead of mine. It was the most ridiculous process I have ever experienced! I was the only one remaining waiting for change and would not comply not to mention had a tremendous chip on his shoulder like I had done something to him. Keep in mind my entire party went home! Talk about killing an evening and what was supposed to be a memorable event. Although, I take that back we will all be talking about the terrible experience for years to come as we reminisce on the birthday milestone. I would never recommend this establishment to anyone! Should have gone to Pizza Rock. They are always accommodating.
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