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  • Oh how we love Sweet Republic. Delicious homemade ice cream. Great regular flavors and seasonal ones as well. I took my visiting grandparents here, as a last night out before they flew back home. We tried brownie swirl, strawberry butter milk, mint chip, honey lavender, Belgian chocolate, and basil lime sorbet. Maybe the higher temps brought out a lot of people for ice cream today. Maybe the crew was tired because they had a lot of business today. For which I am glad! I like to support local business. The reason I'm giving them four stars (actually 4.5 but they don't have that on the scale )instead of the normal five stars, is that the customer service was a bit lax today. There was a mix up when a server told the group behind us to come up to the register to pay because they said they were done choosing. The person then adds another milkshake on to their order, at the register. Our ice cream is scooped, sitting there and they start adding in our stuff to this other party's order. Then they have to refund it back. Then the cooler for a drink of water for self- service was empty. It was mentioned to the crew and they refilled it about 15 mins later. My sorbet got flavored with chocolate at the bottom of the cup. It made it taste weird. When I nicely pointed it out to one of the servers, instead of saying sorry and readily replacing the scoop, I received a clipped, snippy explanation why it happened. Followed by a stare and then a flippant, "Fine"! And a grumble while she scooped another to replace it. This bummed me out. I hope this was just a rare occurrence. I'll be back, for another cool treat soon.
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