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  • I went here last night with a fairly large group. It was the 2nd time I came here. I enjoyed both occasions, mainly for the food and the company. The food here is above average quality or for the most part the excellent presentation. The decorations, interior design, and fixtures are unique and feels more authentic. The lighting is just right. The ceiling with Chinese painting and writing, the washroom doors knocker have a sculpture of a lion. You can also check out how the food is being cooked or prepared with the glass window looking on the kitchen. But most people won't have time to look at how the food was being cooked, they're there just to eat. ot your typical Chinese restaurant. I like this place, I love the food and setting, but major draw back is the customer service. Customer service here very minimal. The servers are not attentive, they generally don't talk, or don't explain much. Some of them don't speak or understand English, unfortunately, so is also a language barrier. They just take your order, serve your order, not much more. Most don't smile. A couple of the servers last night didn't even say 'Excuse Me' to the people when serving coming from behind. They also don't serve the soup to individual bowls, unlike most Chinese restaurants. They just drop the serving bowl and individual bowls, then leave it to you to serve yourself. But I think the major factor in the negative customer service is also the restaurant is under-staffed. There's only a few servers and lots of customers with lots of requests/orders. They simply don't have the time to interact, explain their food/or again language barrier. Even the manager works really hard like the rest because there's not enough servers. Again I like this place, the food is great, the place generally clean, it has a lot of potential. It just needs to improve on the customer service, or hire more staff, especially on peak times, then it would be a better place. If you're here just for the food, which is excellent, and don't mind the minimal customer service, the wait, then you'll enjoy it. I recommend ordering the Peking Duck, even the basic is good enough, also the Sweet and Sour Fried Fish. Price, it's not so cheap, but it's worth paying for above average food quality and presentation and authenticity.
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