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  • My wife and I both were first time customers to Val Vista Vision. Before going in I knew that I had monovision and a astigmastism. I knew that I could only get glasses, my wife though was told that she was a good candidate for contact lenses. Val Vista Vision charges $135 non-refundable fee. That fee went towards finding the correct contact, training and fitting for her. Her 1st pair (of contacts) my wife could not see distance or in low light level. She went in to see Dr. Stacie Eskew again and was told she had monovision. Dr. Eskew should have recognized this in the 1st exam. My wife went in several times to try different contacts and was told there no more options (she could not see distance in any of them) and she had to wear glasses. She asked since none of the contacts worked, to have partial of the $135 to go towards glasses and was told by contact lens specialist that they would not do that. We were disappointed, thinking Val Vista Vision would have better customer service than this. We will not return as customers or recommend them.
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