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| - We wanted to try Beckett's Table since it opened and went with much excitement. I read from the reviews that experiences were vastly mixed, but hoped for the best. We were definitely disappointed. Let me say that I rarely would review a restaurant because I am not a restaurant critic and I think it is so extremely subjective. But this was such a blaaaahhhh experience that I have to speak up.
This was all service related, honestly. There were so many opportunities for our whole experience (or at least our attitude about it) to be turned around that it is almost comical.
The restaurant is lovely. It is clear that much attention went into the design. Love the open kitchen.....the restrooms were spotless and very nicely executed (I would love to know how many fingers just HAVE to touch the broken glass light feature there). We were offered to wait for inside but since it was a lovely evening and there was no wait for the patio, we chose to be seated there for our party of 3 at 7pm on a Wednesday night. This was a great choice because the decibel level inside the restaurant was deafening.
A waiter came over about 10 minutes after we were seated and asked for our drink order. Then another waiter delivered them about 5 minutes later. We never ever saw the first or second waiter again. And we waited...and we waited....and we waited. 31 minutes after we were seated, still with one member of our party having no drink in front of him a very harried waiter came over to take our order. It was clear that something had gone wrong somewhere....an on the fly firing? Someone walking off the job? Who knows...but he definitely did get dumped an additional station it was clear. That's not the issue. Things happen, but some acknowledgement that it was a very long wait should have been offered. We gave our order including a drink for our friend. Then about 10 minutes later a basket of rolls was set on the table. At this point it was close to 8 and we were starving....still no drink for our friend. So the next time the waiter ran by frazzled we stopped him and asked again. He had no idea what we were talking about, but quickly came around and the drink did show up. Food started arriving and here are our observations on the food itself:
We shared quite a few dishes because 1) we wanted to try alot and 2) we had some dietary restrictions. We didn't order ANYTHING special or different than it appeared on the menu.
Roaster Pepper/Tomato Soup: Excellent but not exciting...you can get it all over town
Gazpacho-Shrimp Ceviche: Excellent
Iceberg Wedge with Greeen Goddess Dressing: I loved this, but my two friends did not. I thought the flavor of the dressing was amazing and it was served perfectly. They felt it didn't quite hit the mark.
Roasted Beets: AMAZING! We all loved this even though it was quite cold by the time it got to the table
Salmon on Baguette: I didn't love but my friends thought it was one of the best they had tried. It was a bit aspic-y for my taste although once i unearthed the capers I was a happy girl.
Veggie Spaetzel: My friend was SO excited about this dish but it came cold and completely tasteless. We each put a serving on our plate and no one even finished that or went back for more.
When the waiter came to clear the table he asked if he should leave the spaetzel for us to "enjoy" and we remarked that we hadn't enjoyed it at all and he should take it away, which left a perfect opportunity for him to apologize and asked more details. Maybe even remove this $5 item from the bill? But he DIDN'T EVEN ACKNOWLEDGE WHAT WE SAID!
We ordered dessert anyways since that was our biggest reason for going in the first place. We ordered coffee which was delicious and the darling busser/helper/whatever they call it that took our coffee order came back and let us know that they were brewing a fresh pot of decaf for us and that it would be 4 1/2 minutes and lo and behold, 5 minutes later we had coffee!
Chocolate Covered Bacon Smores: OK...we were super excited about this and well...let's face it. Anything with this combination of ingredients can't be bad, but again, it didn't quite deliver. The homemade toasted marshmallows were gritty and not gooey like we had hoped for.
Fig Pie: To die for. Simply put. Delicious and perfect in every way.
I never hold wait staff accountable in their tip for food that I don't like or don't think was well prepared, but in almost every single instance on this visit, any problems were either a direct result of their time management or lack of customer service. We are not difficult people and have a glass half full approach to life. The simplest gesture could have turned our whole experience around. I did something i haven't done in 20 years which is to tip under 20% and even that we probably shouldn't have done but I had to on some level believe that perhaps the management had more involvement of this than was seen to our eyes.
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