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  • IF I COULD GIVE THEM MINUS 10 STARS I WOULD! This practice is strictly assembly line medicine. You think you're scheduled to see the Dr, when in reality you see a PA. I saw the Dr literally 5 minutes during my pre-op appt in Feb and then 5 minutes each in hospital pre-op and discharge. All the other times, I saw the PA. As soon as I arrived for my appt, the front desk person says "You know your deductible is $500 and you have to pay it today, right?" I told her, "I'm fine, how are you? [pause] And yes, I know all about the deductible". PA dismisses my complaint that when I was in the hospital, I was prescribed a drug I'm allergic to with "oh, that's standard therapy after surgery". That's where the assembly line feeling comes in. Good thing I ignored the discharge instructions. Now they want me to use their own outpatient PT office. I don't think so. I'm going to an independent company that will treat me not like just a number. Oh, and if you go in for a surgical pre-op appt, you are not required to take the drug test they want you to take. That's done with a secondary company and its not a requirement for surgery. UPDATED ADVICE: If you ask them for the DMV handicap form to be filled out --- make sure they CHECK ONE OF THE LENGTH OF DISABILITY boxes on the form. I didn't notice the idiot PA didn't check the box; spent 1.75 hrs at DMV waiting to get the hang tag only to be told the box needed to be checked. The guy at DMV tried calling the office to get an answer, but came back after about 15 minutes, telling me the office "couldn't locate the doctor" to talk to DMV. Now I have to go back to the office just so some idiot can check one measly little box she should have checked in the beginning.
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