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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • The food was very very good, but I dropped the ranking two stars based on service. My wife, 2 year old son, and I visited tonight for my Birthday. While we weren't ready to order immediately (first visit), our server seemed very friendly and relaxed/ready to go. But once we ordered, everything took way too long. Our drink order took 5-10 minutes, and when we placed our full order (apps and entrees with a rush on sweet potato fries), everything showed up around 25 minutes later (our entrees came out 2-3 minutes after the apps). I told the server countless times to bring out a side order of sweet potato fries as my kid was melting down and she kept saying they ran out and were making more; meanwhile said kiddo was pointing out all the fries every other table was receiving as everyone around us received their food. I also asked if the kitchen was in the weeds (I don't want to blame the service unnecessarily) and she said "no" and looked at me like I was crazy. Service was absolutely pitiful (yes, I served tables back in the day, so I know bad service). Ultimately, although their food was absolutely fantastic, they are too dysfunctional as a kitchen and wait staff for me to risk bringing my family back there again. I truly love Casbah and Mad Mex, but this restaurant just hasn't figured out how to make people comfortable. I really hate writing such a harsh review about a restaurant with such wonderful food, but from a family stand point, I am definitely not their target customer, and that is a-ok, I just know I won't be back for a long time. Side Note: the bar tenders are great! When the service hit rock bottom I bussed most my dishes to them, asked for extra silverware, drinks, etc, and they were very cool.
http://www.openvoc.eu/poi#coolReviews
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