Stopped in yesterday for a bracket repair on our son's cheap "big box" bike. The guys were friendly, prompt and were able to make the repair right on the spot AND were reasonably priced to boot. I inquired about an upgraded bike to buy once our son is ready to get more serious about riding (within the next 18 months or so) and they were able to point me to some reasonably priced but much better bikes. We will definitely be coming back to pick one up for the kid as well as using them as our go to shop for tune ups and upgrades for our own mid level Trek bikes.