I'm sitting here in my office trying to finish this rice bowl and I'm struggling a bit.
Maybe it's the sauce that I got (sweet-red hot sauce) but I'm just not digging this meal. I didn't watch the entire preparation but I think there is a reason why this food is served so quickly. It is all premade/precooked ingredients with sauce added on top after the fact. Thus, the sauce doesn't permeate the meat or vegetables. In this case that is probably a good thing as this sweet hot sauce is pretty terrible. And I'm not picky - I am happy with most food court quality sauces.
PROS
-quick service
-chicken was cooked well and in a respectable portion
-vegetables were fresh
-service and staff were great
CONS
-the sauce (and therein the entire meal). This sauce is honestly quite awful and should not be served in a restaurant. I noticed another poster said they did not enjoy their sauce either and put Sricha chili sauce on top. I did the exact same thing. Thank God I decided to take some to go. Once I ran out of Sricha I stopped eating. I mean I can cook chicken and throw Sricha on top (which I wouldn't do because that is nasty) - I am going to a restaurant because I want some creativity and interesting flavor. Might as well have put ketchup on this thing it might have tasted better.
-more on the sauce/preparation, even if I chose another sauce personally I'd rather wait and have my food cooked in the sauce to absorb the flavor and then added to the rice/noodles. I'd even pay another $1.
OTHER
-$8 is not a great price. I just moved from another city where there are numerous $8 noodle/rice bowls that are WAY better than this.
-I question whether this is healthy food. meat, vegetables and (arguably) brown rice are healthy. When you douse them in sweet or spicy sauce you are probably adding a lot of salt and/or sugar which is NOT healthy. As I said before though the chicken was cooked well (for fast food) and the vegetables were fresh so A+ on that.
I'm not a hater and will try again with a different sauce and hope for a better experience but for now this is a thumbs down for me. My hope is that I can change this review to 4 or 5 stars as I love the concept - I just think it needs better execution.