I tend to pre order pretty much everything I buy. The staff at this location remind when there are games they think I'd like. I'm sick with a kidney problem and can't always come to pick them up right away. They are very accommodating and caring about my situation. All the employees I have met are also gamers so they are aware of what's going to be good or what was great that I don't have. I have bought a few cool games just off the suggestions of the staff that I would not have thought to buy or known about. I never trade games or sell games and the staff is cool about this and does not try to bother me about trade ups every time I'm in. This store might have the same amount of games as most of the others but you can't find service like this at any of the others.