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  • I have been to the Phoenix location and was very impressed. I tried the Over Easy in Scottsdale today because it is much closer to my house and the extended hours. We were greeted by two employees as we walked in, asked if we were here for breakfast or lunch. We said breakfast and they instructed us to take a seat where ever we would like (there was no one else in the dining room, one two-top on the patio). We proceeded to the patio and the waiter met us out there a few minutes later with menus. As we were giving the waiter our order, he interrupted us to get silverware for the other table who had received their food a minute or two prior. After providing our order to the waiter, and him not writing it down, I knew for sure we would receive an inaccurate order. I was correct, we ordered a single pancake in addition to our two breakfast entrees, and he forgot to put in the pancake order. Several minutes later (not too long of a wait - we were still the only other table in the place), a food runner brought out our order. He only had our entrees, we told him we also ordered the pancake...he apologized and went inside (assuming to put in the order). At that point, I realized we had not been provided (or asked) for salt/pepper. I walked inside to our waiter and a waitress sitting at the bar and asked for salt/pepper. Several minutes later, our original waiter brought us our pancake. He brought us maple syrup a minute or two later. The other table on the patio finished prior to us, and asked for their check. They provided this table our check instead. I can see how two separate waitstaff can confuse the two tables that had guests. (Sarcasm, Phoenix). Overall, food is great. Same as Phoenix, but I will be hard pressed to visit this location again...just due to the horrible service that we were provided. I have to say, this location needs to get their act together. Good luck!
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