My mother bought a groupon so we could get some pictures of my daughter. We called to schedule.... never heard back. Tried to call and schedule next day, mailbox is full. Tried a few days later to schedule, mailbox is full again. When we finally get an appointment and they said that on top of the groupon you must pay $30.00 when booking and the $30.00 will be applied towards your final purchase. We were also told if we had to reschedule, we would have to pay $60.00 additional which would be applied towards our pictures.When the appointment was booked we were told we would receive a call a few days prior to the scheduled time. Never heard anything, so three days prior we call them and *shocking* they don't answer the phone. Tried again 2 days prior, no answer but left a message. Day before scheduled shoot, still no answer. We just wanted to confirm that the appointment was still at the correct time. Then I see all the reviews on google and yelp, I am not going to the shoot tomorrow. Hopefully they will see this review as they don't answer the phone so I am unable to tell them myself.