My daughter has been going here for several years. . When we are here we feel more like we are family than clients. They set it up to put the kids at ease and even make it fun for them with toys and other incentives.. In addition to that they often host special events for the kids to enjoy, such as movies, pool parties, Halloween parties etcetera. The staff is always very friendly and go out of their way to accommodate schedules.. I highly recommend them.