There should NEVER be a review of less then 5 stars for this doctor and staff. I came to see him for a swollen thyroid. He did an ultrasound in house and found several nodules that my primary care's ultrasound tech missed. Dr. Nguyen then did a biopsy on me a few days later in his office. (They also have a labcorp across the hall for blood-work) I was poked 7 times and he did an amazing job! Did not hurt and the next morning hardly any pain. It was uncomfortable but he and his staff made me feel so comfortable and calmed me down. I was so nervous! He used an ultrasound during the procedure so he could pinpoint where to take the biopsy. This is how it should be done! He also drained a fluid filled cyst on my thyroid. I will know results in a week. Dr Nguyen and his staff are professional and they really care about their patients. He is knowledgeable and has great bed side manner. He takes his time to listen to the patient and knows his stuff and explains everything to you in detail. I would highly recommend this doctor. It is worth the wait!