Kevin is a great Massage! He did a nice job on my Pedi! I did feel that my cuticles could have used more manicuring w/ the Manicure. But other than that it was a nice experience. The chairs are great! Just like all the other nice ones. The fumes of course were a tear jerker. I was grateful that they opened the doors to ventilate. I was disappointed with the selection of Gel polish. They do have tons to choose from but it all has sparkles. I love a clean simple manicure and suggest trying the French gels as an alternative. My friend got hers done and they looked fabulous!