DISH sent out a tech to help fix a few problems we were having with the Hopper. Jared Casey did a phenomenal job. Even though it was over 110° outside he spent time adjusting our satellite dish.
He replaced faulty equipment and spent over three hours with us.
I would strongly recommend that you request Jared to come out if you ever need any help with your dish equipment. My husband and I were really impressed with his work ethic.
Jared even called the next day to see if everything was OK.