I love that Bulwark sends a Text Message to me letting me know when they are schedule to come to my home. They always arrive during their schedule window. Curtis Hilding was my technician. He was very polite and explained that with the cold weather upon us that the bugs would be trying extra hard to come inside. Thus he was going to do a thural job spraying to prevent that situation. I love that if I do have a bug situation that Bulwark will come back at no charge to resolve the situation.