I totally agree with Chad here. I was here once when we were just walking in Concord Mills and decided to just walk in here for dinner since it was very cold outside. We were seat within few minutes so it wasn't as bad as other Chili's I been to so far.
Once we were seated, it took few minutes for the server to come ask us if we needed any drinks and surprising thing was they weren't busy at all. We saw her flirting with the bartender for long time before she came to our table. I was like oh well, may be she is got a thing for him. We order our drinks and again it took her long time just to get couple of soft drinks.
We decided to give her our food order right when she came back with the drinks that way we don't have to wait long to order. We ordered mushroom swiss burger with black bean patty and I told her twice that we are vegetarian so please make sure that it's black bean patty.
So she came back with our food and I asked her, is it black bean patty? and she said YES so we dived in since we were really hungry. We took our first bite and it tasted strange so I called the manager to ask him, is this really black bean patty? so he looked at it and said yep. I took another bite and it really didn't tasted like what it normally taste like so I called them again and come to find out, it was MEAT.
OHH I was so MAD.. I just wanted to sue them for it just like how that Indian guy sued McD few years back but than again I was like it's not going to UNDO what just happened.
The manager said I wouldn't change you for your meal and I said I really feel like throwing that MEAT burger on your face. Than we just walked off. We didn't ate anything that night :(