I have to say that the biggest draw of this place is the location and the late closing time (6:30pm). The owner is always there and remembers your name, which is a nice touch.
I bring my dry cleaning and shoe repairs there. They also do alterations but I've never tried it.
They do a decent job on dry cleaning - no complaints. The only strange mishap is that I brought my winter wool coat there and when I got it back, 3 of my buttons were loose and I had to sew them back on. I'm not sure if it was like that before, or maybe only afterwards. Never had a problem with my suits.
The price is a bit on the pricey side, but I think it's standard for downtown PATH dry cleaners. Suits are $16.95. It costs about $8 to replace the heel on your high heeled shoes.
The other odd thing is that they don't have an electronic card machine, only a manual imprint credit card machine.
Overall, it's a decent place and I'm a repeat customer... until I find a better place.