I've been a huge fan of Noodlecat since it was introduced to me last year but I have to say my most recent experience was so subpar that I won't be back anytime soon.
I got the pork miso, and my mother ordered the short rib. We both opted for steam buns, which were my recommendation because they've always been the highlight of dining there. Our order took forever to get to us, even though we were one of only 3 parties in the entire restaurant (one of which already had their food) and when it finally came out we had to remind our server that he had forgotten our steam buns.
Our soups were lukewarm at best, her short rib was terribly tough and the pork in my pork miso was almost all fatty, slimy meat. The noodles were extremely underwhelming which surprised me because they've always been delicious, but our server alerted us they started making their noodles in house recently and pretty much everyone has been unhappy with them. My mom described the consistency like a spaghetti noodle, nothing at all like what you would expect from a ramen dish.
Although the cab burger and fried chicken them self were delicious and fresh, the actual steam buns were stale.
Our server overheard us talking about how unhappy we were with our meal and when he approached us about it we told him that our soup was cold, the noodles lacking, and that the meat we were served was pretty inedible. We were asked to fill out comment cards but not offered any type of discount for our poor experience nor offered to have anything remade. You would think that since he overheard us complaining about how bad everything was that it would have been offered to be remade.
I'm giving two stars only because I've been there before and have had good experiences. Hopefully they get their act back together.