For a fast-food restaurant, I have to give this place a 5 star rating. I saw all of the past reviews and understood the reason for the low ratings. My family and I were at the Verizon Wireless across the other side of the large parking lot; after 3+ hours of waiting in there, and we were STARVING. Right across from this location is a Chic-Fil-A that we love but their parking area was full and the drive-thru line was long. We saw this huge sign on this McDonald's "Grand Opening" and there were no more than two cars parked in their parking. I remember reading the reviews but I knew the kids were starving and we all needed to use the restrooms as well. So we crossed our fingers....
I don't know what it was, maybe it's because they felt changed, upgraded, or new but the staff was amazing! Every single person actually seemed happy to be there. They greeted us, took our order and we were handed over a pager. (Guess it's better than yelling your name) The restrooms were locked so when I asked for the "key" they pushed a button from the side wall and was advised it was unlocked and I could go ahead. The ladies restroom was small but very clean. Unfortunately, no paper towels to dry my hands with and so I had to grab the handle to open the door.
The entire place was clean. The soda fountain/ketchup area was very clean and in order. Not a single dirty table or food anywhere on the floor. The place is divided in half... the area with more tables and open seats (quiet area) and then the play area with more space between tables for parents/families. They had comfortable chairs for the wheelchair accessible tables too.
If you've been here before... give it another chance. Yes, it's just fast-food. There WILL be children but if you dine-in, there's plenty of comfortable seats away from the playground area. We noticed that they had a lot of young children BY-THEMSELVES with no parents and no supervision around. There was also a few homeless guests that stopped in but they were taken care of the same and they weren't bothering anyone. I have nothing negative to say about this McDonald's. We were hungry and our food looked and tasted good. No soggy fries or over fried nuggets that have been sitting in old cooking oil - none of that.
As I was taking pictures to share on Yelp... (I was spotted with my phone - lol) a manager came up to me concerned, asking me if something was wrong. I advised him that everything was fine. He was actively involved assisting in the drive-thru as he was with the front registers.