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| - I went here for the first time last week and I got reflexology done. He was good. But, I only gave this place 3 stars because of the rest of the experience I had.
I was about 5 minutes late because the road is completely closed for construction which no one informed me of when I booked my appointment or when I called them. But that's my bad. When I got there, I had to wait 10 more minutes for the guy to come out of whatever he was doing. I was sitting in a chair and he asked me to sit on the ottoman (I was confused why I had to sit here since there was no explanation on his part that there would be any kind of back/neck rub) and pull up my pants - he brought out a bucket for my feet to soak in. My pants didn't really pull up because the bottoms were tight, so he brought me shorts that were way to small. So instead he brought me out a small towel to put over my lap. He didn't close the sliding door while I was changing.
He started the back/neck massage and maybe 6 minutes into it, two ladies who worked there came to the door and spoke to him and I had to change rooms in the middle of my massage. Apparently someone else needed that room because there was a machine that they needed to use. This machine was sitting on the floor that was about the same size as a UV light for doing Shellac on your nails. It was easily transportable so I'm not sure why they just didn't move the machine. So now I had to dry off my feet, put on my pants - with the door still not closed and head over to the other room.
When i got to the other room, there was a loud fan on, I asked him if it could be turned off. He said it was blowing on the wall not on me. He motioned to the ceiling, I'm not sure if there was water damage or something, but it was not clear why he didn't turn it off. In addition to the fan there was a TV on with some mountain lions and it wasn't really changing. At least the other room had some soothing fish. It was really bright since they dim the rooms (which is nice) but then the television was so bright that even with my eyes closed I could see the moving images which was not relaxing in the slightest. He then continued with the massage for a few minutes and then did the reflexology. The foot rub was good but I'd barely call it reflexology at least the many times I've gotten it done, it was more pressure and more focus on the feet. I enjoyed it well enough though... until the lady at the desk in the other room was talking loudly on SPEAKER phone of all things. After many minutes of this the other attendant in the room closed the sliding door, which you could still hear through.
Anyway, the massage was good, the rest of the experience was seriously lacking in relaxation and professionalism.
I would not recommend this place to anyone who is expecting a relaxing massage or quality for their money.
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