Personally I've had my bad experiences here before where there was staff yelling at each other behind the counter and the rest of the crew just keeps to themselves. Especially when it was a manager belittling a cashier who was not competent enough to take orders which could possibly have been a new employee who needed guidance. On top of that, I was charged a lot for them to make mistakes on my order. Shows how smart I was to trust that they would get the job right until I got home to find out I was missing some key items. I should've double checked before I left.
Today, it was a whole different staff on shift and they were actually pleasing to have when ordering pizza. They were fast and efficiently functioning as a crew to get my order done. When it was ready for pick up, the cashier personally made sure I checked to see if my orders were accurate before I left.