We gave Chris a call about our 3 year old couch. The cushions had completely gone flat and needed to be restuffed. Within a few days he was able to get us a quote we were comfortable with and have them stuffed and ready to pick up. He also made sure the new foam was higher quality then what came with the couch originally and explained why this was. He perfectly fit the new foam inside the covers so we wouldn't deal with sagging material anymore. We were really impressed with his craftsmanship and professionalism. Plus he was really easy going, we never felt we were dealing with an obnoxious sales person who just wants you to get the most expensive product. We'll definitely be giving him a call for our matching chair cushion once it needs the foam replaced.