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  • Terrible organization and service. I signed up less than a week ago - at the time I was told that there is no option to do a 7-day trial of the gym as advertised, unless I sign up for a membership. However, as long as I cancel within 7 days, I will not be charged. I return in 4 days to cancel my account, because the facility is just too far for me to use. I was told that I won't be refunded because I had to cancel before 3 days. I was also told that in order for me to cancel, I need to come in when the manager is here, which is during normal work hours, despite an associate telling me over the phone that anytime would work. Who can take a day off work just to cancel a membership!? When I told the front desk person that this means I may have to contact my credit card company to dispute the charge because of their service, she shrugged and said that that's what I would have to do. What kind of service and attitude is that!? They also consistently looked away and stopped paying attention to my questions even when I'm kid sentence. I would not recommend this location to anyone if you expected to be treated with common courtesy and respect.
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