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| - I rented a vehicle from Sixt, and chose this company because it was rated quite well, in comparison to the others, from PHX airport.
My family decided that we should drive up to Sedona for a day, which we did, and I had already reserved a vehicle online. Rate was fine, however when I walked up to the counter, they only had SUVs available.
I was offered a Chevrolet Equinox but I refused it because I don't get a good feeling with poorly rated vehicles. I know my car facts quite well, and it just didn't suit me right. So I opted for the Toyota Highlander, for $30 upgrade. Process went smooth, but one thing that threw me off was that there was no agent to do the usual walk-around, which I sort of expected. Vehicles were all parked in the lower garage. When I initially asked for a sedan, the agent said there were none, and in fact, there were none left! The choices from what I saw that were available were either the Equinox, a few Mercedes SUVs, a GMC Yukon, and a minivan.
The vehicle I rented had low miles, and for the most part, it was clean and free of scratches and or damages.
Returning the vehicle was easy--just a quick drop off at the return area, and although many yelpers say there was a long wait for the shuttle, on a Thursday evening, we got on quickly, without wait, to Terminal 4.
Since I had issues with my credit card, I used a debit card. Wasn't a problem. Just showed them my return flight proof, and they charged the $200 deposit ahead of time. The funds were released three business days (excluding weekend & the holiday) after the return.
Since their service was better than others, and rates were quite low, I'll consider using them again.
Overall grade: B+ / A-
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