I will never order from this shop again. They scam you for your money. I ordered my mom Flowers and a 9.99 stuffed animal for mothers day. They only delivered the flowers but not the stuffed animal. I asked my mom how she liked the flowers and what stuffed animal they gave her and she had no idea what I was talking about. They never gave her the stuffed animal I paid for. So I called the shop and asked about it since I thought maybe they were just busy and messed up. They lady asked me for my information and said shed look into it and guaranteed a call back by the end of the day. She never called. Day 2, I called again she asked me for my information again and said she'd look into it and call me back, AGAIN no call back. The 3rd day I call again and she tells me they refunded me my money. So here it is a week later and the money still HAS NOT been refunded. Betty's Flowers will rip you off and they have horrible customer service. My family and myself will never order from this company again They are shady and dishonest. Beware.