I have no idea how this place has negative reviews.
Every time I come here the service is friendly, the food is amazing (best pizza I've had in Toronto), the ingredients are fresh and the prices are fair.
If you're not coming here for lunch or dinner, you're missing out. I've even come with a large group (at least 10) for a work lunch and we had zero issues with accuracy, speed, or service.
It's a beautiful, open kitchen and dining room, and a refreshing departure from all the tiny restaurants and greasy spoons in the area.
Try the Margherita pizza, my persona favourite!