I agree that the negative reviews here are not accurate..at least with my experience. If you are looking for fine dining or you are from the suburbs and looking for a fancy experience this is not the place for you.
If you are an average diner looking for great value for a decent meal I highly recommend this place. The employees were all pleasant and kind. I had the buffet breakfast for $15.99 and I definitely got more than my money's worth. Check it out yourself and don't be biased by others bad experiences as if I did I would have ended up paying over $30 for a meal based on location and brand....not necessarily because it was better than this place. I would definitely come back :)