The food was marginal at best. Pretty tasteless and poorly made in my opinion. Half the things we ordered did not seem that presentable. The carts were filthy (food spilled over the sides) and smelled of butane.
The food though was not the problem. Service was terrible. The carts rarely had fresh dim sum, and when we ordered items, it took forever. Trying to get water was a monumental effort. Trying to pay seriously took like 20 minutes. Nobody wanted to get us the bill, when we finally got someone's attention we were told it wasn't her responsibility. After walking up and trying to give someone our sheet to tally up, I was told to sit back down and wait, which I did for another 10 minutes.
The men's restroom was filthy... like worse than a public park filthy. And the floor itself was sticky from what I presume was pee.