My 4 year old Yorkie Poo was groomed here regularly since I got him. Was genuinely pleased with the service until his last appointment. Prior appointments were 2-3 hours. His last appointment they kept him for 5 hours, until I called and said I'm coming to get him regardless of whether he was finished. When I brought him home he was limping and I had to take him to to the animal hospital where they diagnosed him with patella (knee) dislocation in BOTH back legs. $350 later he had to take an NSAID and suffer for days. I don't know what happened at his 5 hour grooming appointment because there is NO video in the grooming area and no one could say. I would never return to this grooming salon as I feel my dog isn't safe there. I never thought that was the case for 4 years. Be aware, be informed.