I worked with Lisa Waldeck for many years, even before she was a Realtor, when she was a Home Warranty rep. Lisa has always answers calls within the hour, if not the same day. She is known by myself and others as someone who gives exceptional customer service.
On one occasion she actually purchased a mobile A/C unit for an elderly client whose A/C went out on a hot summer weekend, so he could keep cool until the unit could be repaired during the week.