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  • The decor is splendid, dark and warm, but the acoustics and ceiling vents are not customer friendly. The round tables that run down the centre should not be there, as it's a small place and it brings the place down a notch. It was two of us on a Tuesday morning around 11:15 a.m. There were two other tables seated when we walked in. We ordered coffee, juice and eggs Benny, all at the same time, but the eggs never arrived. We sipped coffee and juice for forty-five minutes slowly, meticulously saving some for our breakfast, sitting patiently, watching the restaurant fill to capacity. Eventually the server noticed our table needed some attention. He jauntily asks, "where are your eggs?" I thought he was joking at first, since we were wondering the same thing ourselves, for the last forty-five minutes, Toronto-style, politely assuming they'll be here any second now. He returns from the kitchen and casually asks, "are you in a rush?"It's a good thing he was looking at my guest's face instead of mine. With apologies, he explains that, although he took our order, 45 minutes ago, he was remiss in sending it in to the kitchen, [or even taking noticing for that matter.] The restaurant was now at capacity and our now lunch, would be lucky to arrive by mid afternoon. I had a birthday party planned for that evening with a list-full of errands to run, and guests to accommodate, so no, we were not going to be polite Toronto-style. He comped us the coffee and juice, and we promptly left. Good food and relaxing decor is paramount to operating a successful restaurant, but servers are the front line and the reason patrons either return to or retire from, a restaurant.
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