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  • I really enjoy the food at Panda Express. With that being said, I did not appreciate the service I received from this establishment. When it came time for us to order, they had run out of mixed veggies and told us that it would be 2-3 minutes before another batch. We were fine with waiting,and asked if he wanted to continue with our order - which the employee told us fine in a faint voice. I told him what I would like, so did my son, and his father. We then waited at that cashier, not sure what else to do - as people went around us. Finally, they completed and didn't ask us if we wanted any extras - crab puffs, spring rolls,etc. We had to stop another person from placing our food into a bag. We got our add ons, and then she starts placing our items into a bag - which this time we had to tell her that we were eating in their establishment and weren't asked that question when being served by her male co worker. I had to ask for chili sauce and mustard, which meant that I had to hold up the line for the second time. We sit down only to discover that my order was incorrect, and I was given Kung Pao Chicken instead of mushroom chicken. Thank goodness I can hand the spice or I would have to wait again for my meal to be completed. After reading the other reviews, it sounds like people need to be retrained on taking orders, and projecting their voices.
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