So I walked into LaBella Bean this morning. I am assuming the person that took my order was the owner, I asked for a large flat white she made it very clear that they don't "do" flat whites. She was speaking to me as though I had made a huge mistake, I then said to her all it is is a latte with no foam. By the way Starbucks was not the first to have flat whites, I have gotten them at other coffee shops before Starbucks ever had them (she was saying that SB was the only place I could get one). This was not my first time visiting LaBella bean but it is my last, I hope if it was the owner that was taking care of me, she will read this and maybe take from this review how to speak to her customers. The coffee and drinks are well made, its just disappointing when you walk into a place and you are made to feel like you are an idiot or putting them out.