Imagine my surprise when I went to give these guys one star and they already have a one star rating. they lost yet another package for a top customer of mine, no clue where the 6 foot long box disappeared to but now my customers pissed and we have no package and they don't seem to really care. I got put on hold for 20 minutes when i questioned why there was no scan showing that it ever left AZ for calif. I called back and was told "my manager told me it shipped don't worry about it". 20 mins later they called back to our branch in AZ and said yea we lost it, don't know where it is. I don't ever want to use them again. worst shipper ever !