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  • If I could give ZERO stars, I would. Totally lied to and then later disrespected by the GM and the salesman. Felt trapped into buying a car. It should be a FUN experience whether you're buying new or used. The day should not be met with crying and yelling. It was horrible. My husband went out to test drive the car a weekend ago and put down $500 to hold it. The car would be in my name and I needed to be there to sign for it. Car salesman, Chris S., told my husband that the deposit would be returned in full if we changed our minds. When the two of us returned for purchase, we wanted the price lower than what was offered. When they said no, we asked for our deposit back and they refused...what?? They said since we put money down, that meant we agreed to the price on the car. Um, no. We did not agree to that price anywhere! They also told us no since they took the car off of the lot for 4 days to hold it for us. First of all, my husband gave them money on a Saturday and we went back the following Saturday, so it should've been off the sales floor for a week..not 4 days. Secondly, we were TOLD that we would have it returned 100%. Total bs! They kept sending someone different to talk to us about it when all we wanted to do was leave...with our money. We were there for over 3 hours. They were flat out liars and I hope they are proud of themselves for being shady businessmen, because that's what they are. I'd never go back here or refer anyone here. I already posted on my Facebook page warning all of my friends to stay away. I only wish I had read Yelp first before my husband even went there to check out the car because I can bet that he wouldn't have bothered. If I could've afforded to walk away from $500, I would have; but $500 is A LOT and I would've needed it towards a car at another dealership.. Trapped... shady, shady place!!
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