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| - To preface this comment - my house cleaning has not yet been completed. However, I am already so impressed with the company, I felt the need to post a review! I called Ecomaids to schedule a cleaning for my boyfriend's and my new house. I left my information with a woman who apologized that someone would have to call me back. I was promptly called back within an hour. The man I spoke with, Bashir, was so friendly and authentic on the phone. He was very specific about each service that I would like to have done and made sure to give me a great deal on the deep clean for our house. He gave me a great deal ($179) for a deep cleaning of our 2,400 sq ft four bedroom house- this includes cleaning all drawers and shelves, the oven, and even the fridge! When I explained to him that I needed the cleaning done relatively quickly (i.e. within the next 36 hours before our move in), he was extremely flexible and accommodating.We scheduled for Saturday morning, but Bashir promised to call if something opened up. Sure enough, he called me within one hour to say that he could send a crew over this afternoon. I can't wait to stop by the house this evening to see what they've done (I will update my post then), but so far I have had an awesome experience with this company.
FOLLOW UP TO MY REVIEW:
I came to the house a few hours after writing the initial review, super excited to see what had been done at the house. I walked in to the house and found a MESS! Papers and trash were all over the kitchen floor. I panicked and called Bashir to see if his crew had come. He wasn't exactly sure but assumed that, because the cleaning had not been initially scheduled, they may have had to drop what they were doing and go take care of another job. Good to know - but left me concerned for a few minutes! The cleaners came the next day for the deep cleaning. The job was good - not great. But solid. Surfaces were generally pretty clean, as were closets and shelves. I found some areas that had been missed, but there was nothing major. Overall, I give this experience a four and would use the company again. Excellent customer service, but the delivery wasn't quite 100%.
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