I think the problem here was our expectations. We were craving some delicious and spicy jerk chicken and basically were served Swiss Chalet. I mean don't get me wrong, there's nothing wrong with Swiss Chalet...unless you want some spice.
Now, if you're not into spice...the chicken was definitely tender, juicy and delicious. And the service, well the service couldn't have made me feel more at home. There was a point in the evening where I actually wanted to cuddle up to the lady serving us, she was sooooo sweet and motherly.
The festivals (balls of dough) were tasty too.
The place is casual and serves tender delicious chicken, but the lack of spice is not what I had in mind when I ordered jerk chicken.