This used to be my go to Chik Fil a, I wouldn't consider this chain an ordinary fast food restaurant because of their reputation with their extraordinary service and especially the workers responding back with "my pleasure." As far as customer service at this location they are alright, nothing too extra or bazaar but definitely tolerable. But for my orders, the last couple times I've been they've messed up my orders completely. I'm not sure who the food runner has been but you guys should definitely get it together. No one wants to get home to expect something else other than what they've ordered in the bag!